The Hampton Hilton Gatwick North 2020 Review - Is it worth 4 Stars?
The Hampton by Hilton at Gatwick airport is conveniently located directly inside the North Terminal. In our review today we cover in-depth the facilities such as the rooms, the restaurant / Dining menu, breakfasts times, Parking, Amenities, Food & Drink options, reception, cost, bathrooms, location, comfort & is it pet friendly - But was it worth 4 stars?
How to find the Hampton Hilton - Gatwick North Terminal
For location, this hotel is an absolute winner if you flying in or out of Gatwick airport. The Hampton by Hilton Is one of the only two hotels actually located within the terminals at the airport.
The hotel is just 2 x minutes walk to the North Terminal’s departure gates and only 5 x minutes away from the South Terminal via the free Monorail around the clock passenger service.
To find the hotel you need to enter through the main entrance at the Gatwick North Terminal. Then proceed towards either the escalators or use the lifts provided to the first floor concourse.
From exiting the lift on the 1st floor, turn right into the concourse where you see the baggage & ticket machines for airlines such as easyjet. From the top of the escalators you will need to travel forwards, then turn right past a WHSmith outlet.
Turn right and you will see in the near distance at the end of the concourse the Hampton by Hilton hotel entrance. You then follow a covered walkway through to Reception.
The Reception / Foyer
In comparison to the Hilton at the South Terminal the Reception area is a lot smaller with two reception staff on duty at most times.
The general reception area gives a relaxed atmosphere providing plenty of "chill out" areas to sit down & relax.
Just before reception we noticed another area with plenty of leather tub chairs & sofas. We noticed customers using this area to get ready after checking out rather than clogging up the main thoroughfare with their luggage.
The reception staff were professional and pleasant and processed our keys quickly. They explained all the hotels amenities including the restaurant, breakfast area, bar and elevators.
The Rooms & Standards
We entered the elevator to take us to the fifth floor where our allocated room was on this occasion. We selected our floor but nothing happened, the doors just stayed open? After a minute or two I frantically started pushing our floor number again, still nothing.. For security reasons we discovered that you have to swipe your key fob first to activate the lift.
This hotel is like the inside of the "Tardis", it doesn't feel large when you enter reception but it has many floors and a total of 192 rooms. We travelled through a few corridors until we located our room number. All corridors are carpeted to reduce noise disturbance and in general it gave us the impression of a very well maintained, clean & tidy hotel so far.
Our room contained a large, Queen sized bed with crisp linen and very plump, soft feather filled pillows. Extra linen and blankets were also available stored away in the wardrobe.
A wall table which housed a flat screen TV, small kettle, a selection of Tea bags / Coffee sachets, sugars, milk cartons etc. Two cups & saucers were also provided and glassware but no under counter refrigerator or water. We do feel that all hotels should leave guests atleast a bottle of water in each & every room.
Two Side bed tables housing swivel style adjustable lighting and a telephone / clock radio.
All rooms at the Hampton by Hilton Gatwick have air conditioning, we found this facility to be quiet towards other hotels we have stayed at in the past.
Free Wi-Fi in all rooms comes in very handy when either catching up after a long flight or pre-departure. Reception provides you when you sign in the Wi-Fi password. We found the Wi-Fi signal strong & reliable in our room, we would imagine this would be welcomed if you were using the desk area for business reasons.
The room contains a small but adequate wardrobe, this area was large enough to hang up about 8 x items and store your luggage away. We also discovered an iron & ironing board and a safe within the room.
A desk area and a comfy leather tub chair would come in very handy if conducting some business before or after a flight.
Even though the hotel is located within the North Terminal, we did not notice any aircraft noise or any disturbance from other hotel guests during our stay.
Just off the main room adjacent to the wardrobe area contained a large, spacious & modern bathroom. This contained a walk-in power shower, large wash hand basin, toilet and additional towels & toiletries. The bathroom looked to us as been recently refurbished with all facilities impeccable clean, we were very impressed.
The bathroom was well supplied with free toiletries such as shampoo, conditioner & shower gel all contained with a pump dispenser located within the shower cubicle. The wash handbasin also held hand wash & hand cream dispensers. The towels were all fluffy and looked new with extra stored away in a cabinet within the bathroom.
The Bar / Restaurant area with Food & Drink Options
The bar area looked very clean, modern with white & grey tops and downlighting. In general the bar area was well stocked with beer on tap, spirits, wines & soft drinks with reasonable prices for a hotel located at a London airport.
The staff were friendly & efficient offering service as soon as I approached the bar area. If you fancy a glass or bottle of wine or a cocktail to start off your onward journey, the bar menu was fairly extensive with plenty of choice. We did not notice any premium wines in the bar menu but this is to be expected unless your staying at a 5 Star Hotel on site.
The bar area contained lots of seating for customers including either smaller, intimate areas with two chairs & table settings to larger tables seating up to six people. The bar area floods with natural light from the floor to ceiling Windows and down lighting.We noticed a few couples eating within the bar area and a family.
Large flat screen LCD TV's displayed a major sporting event during our visit and regional news. The entire area felt relaxed and not crowded. We decided to use this area to eat dinner also as we found the separate area cold with no atmosphere. The bar menu is available 24 x hours a day offering a selection of cooked foods to order.
The Hampton Hilton Dining Food & Drink options on the Menu consisted of a variety of foods including Lasagne with Garlic Bread, Fish & Chips, Burger & Chips. Your probably getting the idea already that this is not a high-end hotel restaurant. Howver, the food is of a good standard and is served quickly.
The Business Centre
The Business Centre can be found from a doorway off the bar area located in the corner of the building.
This area was mostly separated from the main bar / restaurant by high walls to provide a quiet area to conduct business.
Facilities include Audio/Visual Equipment Rental, Complimentary Printing Service, Fax machine, Meeting Rooms, Photo Copying Service including the use of a Printer.
The Breakfast Times Serving & Facilities
Hot breakfast is served everyday from 6am through to 10am. Out of these hours a cold breakfast serving is available everyday in the same area consisting of cereals, fruit, yogurt, breads, jams with coffee and tea.
Due to this hotel's convenient location to both Gatwick terminals, the breakfast serving even before 6am became quite busy, fairly quickly with lots of people awaiting the hot breakfast to be set out.
The breakfast area was well stocked during our visit. Due to an early morning flight we were there just before 6am before the hot items were brought out from the kitchen. You can either choose from a wide selection of muesli, granola, cereals, porridge oats, fresh fruit or fruit salad & yogurt.
A wide selection of jams, butter, margarine and spreads were also available for toast. On a separate table was a smaller selection of cold meats and cheese.
Along the walls of the breakfast area contained facilities such as a catering size toaster, hot water, tea bags and coffee sachets. Also two, large instant coffee machines serving at the push of a button Cappuccino, Latte, Flat white & Black coffee. Other drinks on display included fruit juices such as Orange, Apple & Breakfast juice.
The hot breakfast servings included bacon, sausages, eggs either fried or scrambled options, tomatoes, mushrooms etc.
I found the hot breakfast serving to be ok, the bacon & eggs being well cooked by the kitchen team. However, I did notice that the Sausages to be of a lower standard than expected. Overall the cooked breakfast was Satisfactory / Good standard.
The breakfast seating area runs the length of the side perimeter of the building with views from the floor to ceiling glass panels of the terminal traffic below.
Checking out & Room Billing
After breakfast we vacated our room fairly quickly as we had only a few hours to spare in the British Airways Lounge before our flight departure, review found here - BA Gatwick Lounge
Reception were extremely fast at checking us out and processing any billing to our room from the dinner and drinks from the night before. When you check-in at reception you are required to provide a payment card for any billing. This enables all bar & restaurant bills to be added to your rooms account enabling a faster check out process.
How much does it cost to stay at the Hampton Hilton Gatwick?
We paid for our Queen room by using 15k avios points. A queen room at this hotel averages out at approximately £90.00 a night using one of the many online hotel comparison sites. Going direct to Hilton for our room averaged approximately £99.00 a night.
However, if you do not use Hilton to book your hotel stays direct you will not be allocated any Hilton Honor points. Hampton by Hilton provide breakfast free of charge to all customers so we factor the additional charges for breakfast into our research when booking hotel stays at Gatwick airport.
Hampton by Hilton Gatwick North airport Parking
There is no directly connected parking on site at the hotel. However, there are many car parks very close by either supplied by the airport direct or you can always park at one of the many off-site parking companies nearby.
Our Verdict / Recommendations
As soon as we entered the Hampton by Hilton Gatwick North hotel reception, we knew the hotel in general would be modern, clean and offer a good range of facilities.
The location simply cannot be beaten for convenience to the Gatwick terminals. We purposely chose this hotel as we had an early morning flight, review found below:
Is the Hampton Hilton Gatwick Pet Friendly?
The hotel does not allow as standard pets to stay with customers unless your are accompanied by a registered Guide Dog.
Can I cancel my reservation for free at the Hampton Hilton Gatwick?
Hampton is part of the worldwide Hilton group so adopts the same cancellation policies. You can cancel up to 24 hours before at no cost if booked direct. If you have booked via one of the many Online Travel agents, you will need to research their cancellation policies first.
The hotel is so conveniently located that you do not even need to leave the terminal to board your flight which in our opinion adds extra value.
We compared this to its sister hotel, the Hilton Gatwick South and actually prefer this hotel between the two and its cheaper on average, per night. The room was better than the Hilton in our opinion, but the facilities were better at the Hilton such as the restaurants and breakfast area.
We would recommend to bag the best price for a room here would be to book as soon as possible using an online company offering hotel rooms as these companies generally can offer rooms cheaper than Hilton direct.
Also, once you have found your best online price for your room, try checking out a Cashback company like Topcashback or Quidco before you book just to see if you can earn some cashback from your purchase.
If you have any questions or would like to post your opinion on the Hampton by Hilton at Gatwick North Terminal, please leave a comment below